Who we are?
DAILY SMOKE CLUB has a long history of striving to be a pioneer in its field. We strive to unlock the full potential of our people by creating the perfect workplace where every guest and employee feels their culture, identity, and experiences are valued and respected.
We’re committed to inspiring workplaces where everyone is equally supported and empowered to realize their full potential. But we also want to drive progress by encouraging licensees, suppliers and other partners to deliver initiatives.
We believe that prefect coffee can also be sustainable for our customers, producers, and the environment. As one of coffee shop brands, we’re using our Scale for Good to make this vision a reality.
How we work
DAILY SMOKE CLUB Egypt is a 100% Egyptian company with a 100% Egyptian workforce, and is owned by
40% Nabil S. Alfy
30% Nader S. Alfy
30% Nancy S. Alfy
Over 95% of DAILY SMOKE CLUB products come directly from Egyptian suppliers that are required to adhere to strict quality and food and beverage safety standards. Its commitment to food and beverage safety encompasses the entire supply chain from raw materials to customer care.
DAILY SMOKE CLUB offers numerous training programs for employees to provide the highest performance levels and customer service, while providing a supportive work environment characterized by openness and cooperation. DAILY SMOKE CLUB offers its employees a differentiated employment experience and provides training and development opportunities as well as an open and respectful work environment that supports career growth and develops leaders. DAILY SMOKE CLUB also believes in the importance of engaging employees at every level in the organization and takes pride in developing initiatives that support and encourage employees in every way possible to achieve their full potential whether work related or other.
Our vision & values
Our corporate values appear in everyday working life and guide our strategic direction and corporate planning.
We place the customer experience at the core of all we do.
We are committed to our people.
We believe in the DAILY SMOKE CLUB System.
We operate our business ethically.
We give back to our communities.
We grow our business profitably.
We strive continually to improve.
Working to ensuring high standards of customer service are maintained.
We handling customer complaints and queries
Implementing, and instilling in our teams, company policies, procedures.
Our Experience
*American Hotel & Lodging Educational Institute (AH & LA).
Hospitality Department Trainer, November 2008.
Stewarding Skills Development, January 2009.
Food & beverage Cost Control, June 2009.
Food & Beverage Skills Development, April 2015.
*International Development Ireland (IDI).
The Professional Development Program for Hospitality Managers, May2008.
The Professional Management Training in Service Excellence, February 2010.
*Intercontinental Hotels Group, Content Provided by Harvard Business Publishing.
Change Management, January 2014.
*Swiss Inn Hotels.
Service Excellence, November 2013.
Guests are our focus, November 2013.
Handling Guest Complaints Skills, November 2013.
Body Language & Culture Differences, November 2013.
Communication Skills, November 2013.
All certificates approved by
Ministry of Tourism, Egypt,
Ministry of Foreign Affairs, Egypt.
Egyptian Tourism Federation, Egypt.
Egyptian and Hotel Association, Egypt.
Food & Beverage Skills Development
April 2015
Hospitality Department Trainer
November 2008
The Professional Management Training in Service Excellence
February 2010
The Professional Development Program for Hospitality Managers
May2008
Food & beverage Cost Control
June 2009
Change Management
January 2014
Stewarding Skills Development
January 2009
Hygiene
We hygiene (workers - Restaurant - equipment - uniforms).
We implementation of the law of the State (health - safety).
We working to ensure standards of hygiene are maintained coffee shop complies with health and safety regulations.
SGS (e-CRISTAL), Basic Food Hygiene, February 2009.
American Hotel & Lodging Educational Institute (AH & LA), Food Safety (HACCP), November 2008.
All certificates approved by
Ministry of Tourism, Egypt,
Ministry of Foreign Affairs, Egypt.
Egyptian Tourism Federation, Egypt.
Egyptian and Hotel Association, Egypt.
Basic Food Hygiene
February 2009
Food Safety (HACCP)
November 2008
who's Nabil S. Alfy ?
Co-Owner
Mr. Nabil Shokry Alfy
Senior Level Professional
Industry Preference Hospitality
Excellent track record of success and proud
F&B Operations Hotel, Resort, Catering (Fine Dining, Casual Dining)
Objective
Restaurant’s Manager / Service Manager / Operation Manager
Profile Summary
Leader offering 22 years of outstanding success in driving business operations of leading hotels and resorts with in-depth sensitization to the challenges of growth in revenue and high of quality service and guest satisfaction level.
Incisive experience in planning, forecasting and budgeting the revenues and cost for food and beverage department.
Diligent in establishment professional team with administrative skills and regional responsibility, managing recruitment and performance appraisal, management of the Staff in the food and beverage department.
Expertise in consistently enhancing revenue by re-organizing business direction towards profitability, visibility and growth, excels in formulating strategies plans to facilitate attainment of Business targets.
Hands-on experience in developing a work environment high in employee morale and provides constant learning, training and development and use the feedback from employee satisfaction survey to draw an action plan.
Proficiency in Achieving total guest satisfaction and organization profitability through effective utilization of all resources.
Achievement
Pre-opening
Papas tavern 2006,
Champion’s pub 2008,
Champion’s café 2008,
Toda joia club 2010,
Smokey coffee 2018
as Outlet Manager and tourism licenses responsibility,
did setup (Decoration, Bar, Kitchen, Equipment’s, Menu’s, Manning, Concept, Hiring and Budget) at Sharm El-Sheikh city, Egypt.
Pre-opening
Royal Lagoon Resort 2016 as Restaurant Manager setup (Restaurants, Bars, Equipment’s and Hiring) at Hurghada city, Egypt.
Le Royal Holiday Resort 2014–2015
responsibility preparation and setup (Christmas, new year)
Hosting Ministers, governors and important personalities.
Sunrise Montemare Resort 2019
responsibility preparation and setup Christmas,
Hosting Miss Intercontinental 280 Country (Breakfast, Lunch, and Dinner) at Main Restaurant.
All certificates approved by
Ministry of Tourism, Egypt,
Ministry of Foreign Affairs, Egypt.
Egyptian Tourism Federation, Egypt.
Egyptian and Hotel Association, Egypt.